Privacy Policy
Last updated: 27th April 2025
At Pexo, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Please read this Privacy Policy carefully. By accessing or using our service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.
Information We Collect
We may collect information about you in various ways, including:
Personal Data
While using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Email address, First and last name, Payment information, Usage data
Usage Data
We may also collect information on how the service is accessed and used. This usage data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Use of Data
Pexo uses the collected data for various purposes:
- To provide and maintain our service, To notify you about changes to our service, To allow you to participate in interactive features of our service when you choose to do so, To provide customer support, To gather analysis or valuable information so that we can improve our service, To monitor the usage of our service, To detect, prevent and address technical issues, To fulfill any other purpose for which you provide it
Legal Basis for Processing Personal Data
Pexo's legal basis for collecting and using personal information described in this Privacy Policy depends on the personal information we collect and the specific context in which we collect it.
We may process your personal data because:
- We need to perform a contract with you, You have given us permission to do so, The processing is in our legitimate interests and it's not overridden by your rights, For payment processing purposes, To comply with the law
Retention of Data
Pexo will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside UAE and choose to provide information to us, please note that we transfer the data, including personal data, to UAE and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Pexo will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Legal Requirements
Pexo may disclose your personal data in the good faith belief that such action is necessary to:
- To comply with a legal obligation, To protect and defend the rights or property of Pexo, To prevent or investigate possible wrongdoing in connection with the service, To protect the personal safety of users of the service or the public, To protect against legal liability
Service Providers
We may employ third-party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our service is used.
These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data:
- The right to access, update or delete the information we have on you, The right of rectification - the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete, The right to object - the right to object to our processing of your personal data, The right of restriction - the right to request that we restrict the processing of your personal information, The right to data portability - the right to request that we transfer the data that we have collected to another organization, or directly to you
If you wish to exercise any of these rights, please contact us. Note that we may ask you to verify your identity before responding to such requests.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our service; To provide the service on our behalf; To perform service-related services; or To assist us in analyzing how our service is used.
We want to inform users of our service that these third parties have access to your personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us: